Privacy Policy

1. Introduction

DataOracle ("we", "us", "our") is committed to protecting the privacy and security of personal information. This Privacy Policy sets out how we collect, use, store, and share information when you visit our website, submit an enquiry, or engage with any services we make available.

By using our website or providing information to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use our website or submit personal information to us.

2. Information We Collect

We may collect the following categories of information:

• Contact information — such as your name, email address, and phone number, when you submit a form or request access to our services.
• Communication records — including correspondence you send us and notes from any calls or meetings.
• Technical and usage data — such as IP address, browser type, device information, pages viewed, and referring URLs, collected automatically through standard web technologies.
• Cookie data — information collected through cookies and similar technologies as described in Section 6 below.

3. How We Use Information

We use the information we collect for purposes that may include:

• Responding to enquiries and requests for access to our services.
• Operating, maintaining, and improving our website and its content.
• Communicating with you about matters relevant to your enquiry or use of our services.
• Monitoring website usage and diagnosing technical issues.
• Meeting legal, regulatory, or contractual obligations where applicable.

We do not sell personal information to third parties.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to respond to your request or provide a service you have asked for, our legitimate interests in operating and improving our website and communications, and compliance with legal obligations.

5. Sharing of Information

We may share information with:

• Service providers who support the operation of our website, communications, or administrative functions, under appropriate confidentiality and data protection terms.
• Professional advisers, where necessary for legal, accounting, or compliance purposes.
• Regulatory or governmental authorities, where required by law or in response to a valid legal process.

We do not share personal information with third parties for their own independent marketing purposes without your consent.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support core functionality, remember preferences, and understand how visitors interact with our content. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of parts of our website.

7. Data Retention

We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Retention periods may vary depending on the nature of the information and the context in which it was collected.

8. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on the jurisdiction in which you reside, you may have rights in relation to your personal information, which may include the right to request access to, correction of, or deletion of your data, the right to object to or restrict certain processing, and the right to withdraw consent where processing is based on consent. To exercise any such rights, please contact us using the details provided on our Contact page.

10. International Data Transfers

Where information is transferred or stored outside of your home jurisdiction, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

11. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and where appropriate, we will notify you of material changes.

14. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please get in touch via our Contact page. We will respond to reasonable requests within a reasonable timeframe.